1. Who we are
APEX ESERVICES LTD is a company registered in England and Wales under company number 17284838. For privacy questions, contact info@apexeservices.co.uk.
2. What personal information we collect
Depending on the service requested, we may collect:
- name and contact details;
- business name, role and business contact details;
- information included in enquiry messages;
- documents and information supplied for administrative support;
- billing and payment records;
- correspondence and service history.
3. How we use personal information
We use personal information to respond to enquiries, provide agreed services, prepare and organise documents, communicate with clients, manage invoices and payments, keep business records, deal with complaints and meet legal obligations.
4. Lawful bases for processing
We process personal information where it is necessary to take steps before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate business interests or, where required, based on consent.
5. Sharing personal information
We do not sell personal information. We may share personal information with trusted service providers such as email providers, cloud storage providers, accounting providers, professional advisers or other providers needed to deliver the agreed service.
We may also share information where required by law, regulation, court order or to protect our legal rights.
6. International transfers
Some technology providers may process information outside the UK. Where this happens, we expect appropriate safeguards to be in place as required by data protection law.
7. How long we keep information
We keep personal information only for as long as reasonably needed for the purpose it was collected, including service delivery, record keeping, legal, tax, accounting and dispute purposes.
8. Your rights
Subject to legal conditions, you may have rights to access your personal information, correct inaccurate information, request deletion, restrict processing, object to processing, request data portability and withdraw consent where consent is the lawful basis.
To exercise your rights, contact info@apexeservices.co.uk.
9. Complaints
If you are unhappy with how we handle personal information, contact us first so we can review the issue. You also have the right to complain to the UK Information Commissioner’s Office.
10. Security
We use reasonable technical and organisational measures to protect personal information. No method of online transmission or storage is completely secure, so clients should avoid sending unnecessary sensitive information unless requested for the agreed service.
11. Website enquiries
The contact form on this website opens an email in your own email application. The website itself does not store form entries unless a separate backend or form service is added later.
12. Updates
We may update this Privacy Policy from time to time. The latest version will be shown on this page.